AI and automation diagnosis
A structured review of processes, bottlenecks, and constraints to set practical priorities for AI and automation.
Johan Pigari
AI workflows · business analysis · product
I design and run AI workflows for operations, data, and creative production.
I start by understanding the process. Then I connect tools, automation, and code into monitored systems with failure handling — not a script that breaks at the first surprise.
01 / Services
I work in short cycles: understand the process, build what matters, and keep it running.
AI agents and internal knowledge
Agents connected to internal knowledge for queries, reporting, support, and decision assistance.
CRM, WhatsApp, and form workflows
Intake, qualification, routing, and follow-up through official integrations that follow channel policies.
Running and improving automations
Workflow audits, stabilization, and monitoring, with ongoing control of cost, quality, and reliability.
Training and enablement
Practical training, documentation, and knowledge transfer that give operations clear ownership.
Data-driven creative production
pilotApproved designs and structured data turned into reviewed batches, preserving names, results, dates, and brand details.
02 / Selected work
Ticto
2026AI workflow specialist and business analystWorkflow architecture, business analysis, and automation, with observability and failure handling.
Client under NDA
2025 — 2026Agent architecture and AI engineeringMulti-agent AI system for organizational workflows, with LLM orchestration, data integration, and observability.
Concentrix
2024 — 2025Data AnalystRecruiting and admissions data, dashboards, SharePoint, Teams, and process improvement.
Med.IQ
2024Product OwnerProduct features, platform migration, and rollout of the shared Brandcenter.
Final Level
2022 — 2023People Operations AnalystHelped coordinate the performance-management rollout for more than 100 remote team members and consolidated people data.
K2S
2018 — 2021Business Intelligence AnalystBusiness intelligence, project and website analysis, and operational administration of Runrun.it.
iProspect
2017 — 2018Business Intelligence AnalystEcommerce intelligence and internal process automation.
03 / Contact
For projects involving AI, automation, and process analysis. Education, certifications, and full career history are available on LinkedIn.
The first step is usually a short diagnosis of the process.
Send an emailcontato@work.johanpigari.me