JP

Johan Pigari · automation and AI · business analysis · operations

I put AI and automation to work on whatever is eating your team's time.

I start by understanding your process — how it actually runs, not how it looks on paper. Then I build only what solves the problem, with monitoring so it doesn't become one more system nobody trusts. And you talk to me, not to a support desk.

voice · soon

Illustrated portrait of Johan Pigari in light line art on a dark background

01 / Services

I work in short cycles: understand your process, build only what matters, and keep it running — no project that drags on.

AI and automation diagnosis

I look at your process the way it actually runs today and point out where AI and automation are worth the investment — and where they aren't. No pushing what you don't need.

AI agents and internal knowledge

Your company stops depending on one person's memory. An agent that knows your documents and answers on the spot — so your team can look things up, pull reports, and decide faster.

CRM, WhatsApp, and form workflows

So you stop losing customers between the chat, the form, and the spreadsheet. Every contact comes in, gets qualified, and reaches whoever should handle it — through official integrations, within each channel's policies.

Running and improving automations

Got automations that keep breaking, or that nobody's sure still work? I audit, stabilize, and keep them monitored — with cost under control and no surprises at the end of the month.

Training and enablement

Your team learns to run what was built, with hands-on training and documentation. The point is to give you ownership, not to keep you tied to me.

Data-driven creative production

pilot

Take an approved layout and a spreadsheet and generate the creatives in batch, one by one, with the right name, result, and date — no designer redoing the same art 200 times.

02 / Selected work

Ticto

2026AI workflow specialist and business analyst

Workflow architecture, business analysis, and automation, with observability and failure handling.

Client under NDA

2025 — 2026Agent architecture and AI engineering

Multi-agent AI system for organizational workflows, with LLM orchestration, data integration, and observability.

Concentrix

2024 — 2025Data Analyst

Recruiting and admissions data, dashboards, SharePoint, Teams, and process improvement.

Med.IQ

2024Product Owner

Product features, platform migration, and rollout of the shared Brandcenter.

Final Level

2022 — 2023People Operations Analyst

Helped coordinate the performance-management rollout for more than 100 remote team members and consolidated people data.

K2S

2018 — 2021Business Intelligence Analyst

Business intelligence, project and website analysis, and operational administration of Runrun.it.

iProspect

2017 — 2018Business Intelligence Analyst

Ecommerce intelligence and internal process automation.

03 / Contact

If you've got a process that eats too much time and want to know whether it's fixable, reach out. Education, certifications, and full career history are available on LinkedIn.

The first step is usually a short diagnosis of the process — no commitment.

Send an email

contato@work.johanpigari.me